Terms & Conditions

  • Disclaimer

    Please note that this website is designed for information purposes only and you recognise and accept that you are solely responsible for the use of it. Whilst the The Portman Estate has taken all reasonable care to ensure that the content on this website is accurate, complete and current, The Portman Estate cannot guarantee that the content on this website will always be accurate, complete and current, or that access to it will not be interrupted. You are therefore required to verify information found on this website with the correct sources. The Portman Estate will not be liable for any action you may take in regards to the reliance on any information found on this website.

  • Terms and Conditions

    Unless otherwise stated, all the material on this website is the property of The Portman Estate. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Portman Estate’s relationship with you in relation to this website.

    We also use cookies on this website, which by continuing to browse, you are agreeing to the use of these cookies. For more information on the use of cookies, please refer to our privacy policy.

    The term “Portman Estate” or “us” or “we” refers to the owner of the website whose registered office is Ground Floor, 40 Portman Square, London W1H 6LT. The term “you” refers to the user or viewer of our website.

    The use of this website is subject to the following terms of use:

    The content of the pages of this website is for your general information and use only. It is subject to change without notice.

    Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

    You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

    This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

    Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without The Portman Estate’s prior written consent.

    Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

  • Privacy Policy

    The Portman Estate is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you are assured that it will only be used in accordance with this privacy statement. From time to time, The Portman Estate may change this policy by updating this page. You should therefore check this page periodically to ensure that you are happy with any changes. This policy is effective from the 11th November 2013. What we collect We may collect the following information:

    • name and job title
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers
  • What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • To improve our products and services.

    We may periodically send promotional emails about new products, or other information which we think you may find interesting using the email address which you have provided.

  • Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

  • How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

    Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

  • Links to other websites

    Our website may contain links to other websites of interest.

    However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  • Controlling your personal information

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

    We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Acts 1998 and 2003. A small fee will be payable. If you would like a copy of the information held on you please write to Ground Floor, 40 Portman Square, London W1H 6LT.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

  • Copyright

    The material on this website is protected by copyright. Unless otherwise stated, the copyright owner is the Portman Estate.

    You may download or copy materials in our Download Centre for your personal use, provided it is accurately reproduced.

    You may not make any alterations or additions to the content on this website or sell it to a third party. Should information be re-published in any format, it is on the condition that permission is granted prior to usage.